Privacy Policy
Responsible for this Website: Marketdealer FZCO
Last Updated: 04 January 2022
This Privacy Policy describes how Marketdealer FZCO (referred to as “Marketdealer,” “we,” “us,” or “our”) collects, handles, uses, stores, and shares personal information when you interact with our website, products, and services.
Personal Data Collection & Usage
Personal data refers to information that can identify you directly or indirectly. This may include data that, when combined with other information, allows identification. Information that has been permanently anonymized or aggregated and can no longer be linked to an individual is not considered personal data.
Marketdealer does not store, sell, rent, lease, or share credit/debit card details or personally identifiable financial information with any third parties.
Payment card details are never transferred to third parties.
Types of Personal Data We Collect
The personal data we collect depends on how you interact with our services.
Information You Provide
We collect information you voluntarily provide, such as when you:
- Create an account
- Contact customer support
- Participate in surveys or promotions
- Use online chat or help tools
Payment Information
When you make a purchase, we collect relevant transaction data, including billing details, shipping information, contact details, and payment-related data necessary to process the transaction.
Usage & Device Information
When you access our website, we may collect technical data such as:
- Device type and unique identifiers
- IP address
- Operating system and browser type
- Usage statistics, diagnostics, and approximate location data
Where permitted, we may use technologies such as GPS and IP-based location tools to enhance and improve our services.
How We Use Personal Data
Marketdealer uses personal data to operate efficiently, enhance services, and protect both users and the business.
Purposes of Processing
Marketdealer acts as the data controller and processes personal data for the following purposes:
Service Delivery & Improvement
We use personal data to operate, improve, and develop our products, services, and marketing activities. This includes analytics, audits, research, and promotional programs. Participation in contests or promotions may involve additional data usage rules.
Communication
With your consent, we may contact you regarding:
- Your account or transactions
- Marketing communications related to Marketdealer
- Updates to policies or terms
You may opt out of marketing emails at any time by contacting us.
Personalized Advertising
With your consent, we may personalize content and advertisements, measure campaign effectiveness, and tailor user experiences across our platforms and third-party websites.
Safety & Fraud Prevention
We process personal data to verify accounts, detect fraud, investigate suspicious activity, and enforce our terms, based on our legitimate interest in maintaining a secure environment.
You may withdraw consent for any consent-based processing by contacting Marketdealer.
Cookies & Similar Technologies
We use cookies and similar technologies to enhance functionality, personalize content, analyse usage, and improve security. You may control or disable cookies through your browser settings, though doing so may limit certain website features. Please refer to our Cookie Statement below for details.
Sharing of Personal Data
We may share personal data only when necessary and under strict controls.
Strategic Partners
Personal data may be shared with trusted partners who assist us in providing services or marketing, solely for Marketdealer’s purposes and never for their independent marketing without your explicit consent.
Service Providers
We engage third-party providers for services such as hosting, payments, analytics, customer support, marketing, order fulfilment, and research. These providers are contractually obligated to protect your data.
Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction.
Legal & Regulatory Requirements
We may disclose personal data when required by law, court order, regulatory authority, or where necessary to protect rights, security, or prevent fraud.
GDPR Legal Basis (EEA Residents)
For users in the European Economic Area, personal data is processed based on:
- Consent (GDPR Art. 6(1)(a))
- Contractual necessity (Art. 6(1)(b))
- Legal obligation (Art. 6(1)(c))
- Legitimate interests (Art. 6(1)(f))
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Receive your data in a portable format
- Lodge complaints with a data protection authority
We may request identity verification before fulfilling requests. Requests will be addressed within 30 days unless otherwise permitted by law.
Account Closure & Data Retention
You may request account closure by contacting Marketdealer. Upon closure, we may delete your data unless retention is required for legal compliance, fraud prevention, auditing, or legitimate business purposes.
Third-Party Websites
Our services may contain links to third-party platforms. Marketdealer is not responsible for their privacy practices. We encourage reviewing third-party privacy policies before engaging with their services.
Data Security & Retention
We implement reasonable technical and organizational safeguards to protect personal data. Access is limited to authorized personnel only. While we strive to protect data, no system is completely secure.
Personal data is retained only as long as necessary for the purposes outlined, unless a longer period is required by law.
Children’s Privacy
Marketdealer services are intended for adults only. We do not knowingly collect personal data from individuals under 18. If such data is identified, it will be promptly deleted.
International Data Transfers
Personal data may be transferred outside the EEA where appropriate safeguards exist, including standard contractual clauses or other lawful transfer mechanisms.
Policy Updates
This Privacy Policy may be updated periodically. Minor changes take effect upon posting. Significant changes will be communicated more prominently. Continued use of services constitutes acceptance of the revised policy.
Contact Information
For privacy-related inquiries, please contact:
Email: office@marketdealer.com